We are Happier Horizons CYF, a newly established care company based in Pembrokeshire.

Hi, I'm Tom. I have been working in the health and social care setting since the age of 18. I have worked in a variety of different care settings. From domiciliary elderly care to young adult service users with learning disabilities, autism, mental health, down syndrome as well as many others. I have achieved my level 5 in health and social care, level 3 in first aid, training in medication, epilepsy, autism, mental health etc. Before turning 30 this year, I want to be able to say that I am making a difference in the care community. Therefore, my partner and I have decided that we want to introduce a new care system where the people are our priority, and everyone is treated as the individual they are.

Hi, my name is Lilly. Since starting this journey, I have realised how passionate I am about enhancing the quality of life for the persons that we will be supporting. I love to foster positive relationships with clients, families, team members and providing compassionate support and advocacy. Having worked in different customer service environments for many years, I have come to realise how it can contribute to the success of a business. It plays a crucial role in building customer loyalty, enhancing satisfaction, and fostering long-term relationships between businesses and their clients. Effective customer service involves clear communication, active listening, and a genuine willingness to address concerns and inquiries. We look forward to hearing from you!